Backed by YCombinator

Cut Warranty Admin Costs in Half with AI Workers

Zudo handles customer calls, coverage verification, and technician dispatch — reducing costs and resolving claims instantly.

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Elevate Logo
Marcone Logo
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RC Wiley Logo
NHSCA Logo
Elevate Logo
Marcone Logo
UED Logo
RC Wiley Logo
NHSCA Logo
Elevate Logo
Marcone Logo
UED Logo
RC Wiley Logo
NHSCA Logo
Elevate Logo
Marcone Logo
UED Logo
RC Wiley Logo

Meet the new AI team

Delivers consistent, exceptional service around the clock — with full knowledge of every customer's coverage, every time they call.

The end of IVR maze

Stop hiring temporary offshore workers or answering services that simply don’t get your business best practices. This isn’t a step-change; it’s future-proofing your entire warranty administration operations.

Traditional IVR

45 minute hold

Traditional IVR

Zudo AI

Instant resolution

Built for warranty. Trained on nuance.

Why we are different

0.

Nuanced Coverage Mapping

We understand coverage nuances to accurately determine whether that extra secondary fridge in the garage is covered under the current tier.

1.

Accelerated Resolution

Agents optimized to decrease claim resolution times through automated, intelligent service pro follow-ups and instant authorizations.

2.

Audit-Grade Telemetry

Claim note-taking never looked this good. Back every adjudication decision with flawless, automated transcripts and structured call summaries.

Elevate Image

Customer Success Story

Elevate Homescriptions Achieved 4.6/5 CSAT After Hours - Without Scaling Headcount

After-hours support is one of the most operationally challenging aspects of running a home warranty business. Customers often call in urgent, emotional, and seeking clarity—yet traditional answering services are limited to basic message-taking. This case study outlines how Elevate Homescriptions, a leading home warranty provider, partnered with zudo.work to deploy Alex, an AI-powered agent purpose-built for warranty operations—and why they're now exploring expanding Alex into business-hours coverage as well.

Read more

Results

24/7

After-hours calls answered autonomously—at scale

4.6/5

Average CSAT score

99%

Faster response time

70%

Reduction in escalated calls

Customer testimonials

Verified call

“I absolutely love interfacing with you. You're awesome.“

Verified call

“what a live like sounding AI. That's crazy.”

Verified call

”For AI, I would give you a 5/5, and even for a real person, which you sound like, I would give you a 5.”

KPI

What if 70% of your call center calls were automated

$30 reduction
per claim
4.7 / 5
Guaranteed CSAT score
Half-day faster
Time to resolution
0.3 seconds
Response time
+50% increase
Operating margin impact

Frequently asked questions

Deployments typically take a couple of months from kickoff to go-live. That said, we don't consider the work done until your AI workers are genuinely representing your brand well — so we iterate alongside you until you're fully satisfied.

Background

The infrastructure for modern warranties.

Built exclusively for Home, Auto, and OEM TPAs, and warranty obligors.

Schedule Consultation Today